Pay Your City Water-Sewer Bill at Western Union Locations

There is a new way to pay your water and sewer bill. Recently, the City of Charlotte partnered with Western Union to offer customers the ability to pay charges on their City Services Bill at over 125 authorized Western Union locations in Mecklenburg County. For a convenience fee of $1.50, residents can drop by an authorized Western Union branch and make a payment.

“This new service gives our customers an additional payment option and is part of our commitment to enhancing citizen service,” said City Revenue Manager Susan Walker. “The payments can be made at authorized Western Union branches in the County and will include a $1.50 convenience fee.”

Walker added that payments at these locations will include a two-to three-day processing delay, so customers should be aware of the additional time to avoid late payments. The City Services Bill also includes charges for stormwater fees, as well as for water and sewer service.

For more information on all payment options, visit